Are you interested in sending multiples of the same
item or a combination of different products to one address?
I am happy to combine shipping when possible.
The secure shopping cart calculates shipping charges
by the approximate weight of your order. It is very accurate for most
orders. However, in some cases, the actual weight or the use of flat
rate packaging can lower the shipping charge.
Our Promise to You:
You will never be charged more for shipping than what
the shopping cart calculates. After packaging your order, if the actual
shipping charge is lower than the shopping cart's original calculation,
a reduced shipping cost will be charged. An email will also be sent to
you, notifying you of the lowered rate.
Orders are processed within 24 hours of receipt of
Note: All products and books that are described as
being shipped directly from the manufacturer or publisher, are ordered
for you within 24 hours of receipt of payment. However, please allow
for the time stated on the specific product page (generally 2 to 3
weeks) for production and delivery time.
For the items that ship directly from our location, Pug Notes
packages each item with care, but cannot be responsible for damage after
it leaves our hands. Therefore, insurance is recommended and provided
for an extra charge. Most packages can be covered for loss or damage
for as low as $1.65. Please
contact me to add this service.
Shipping prices quoted on website are for orders sent within the USA
shipped by Priority Mail.
Note Cards and
Shipping Labels are happily offered to you with Free Shipping.
These items are sent promptly to their destinations by First Class Mail.
International orders are welcome. Please
click here for details.
** Please double
check your SHIP TO: address is correct.**
We cannot replace items that have been sent to an incorrect address.
Payment Methods Accepted
Pug Notes values and appreciates your business.
We respect your privacy!
All customer information is transferred and stored securely and is never
shared with any third party.
Returns and Refunds
If you need to return your order, please
contact me before shipping your package.
Stocked items returned in a resalable condition within 30 days of the purchase
date will receive a full refund minus the cost of shipping.
After 30 days, a store credit will be issued for the full amount minus
the cost of shipping.
Custom items that are evaluated as not able to be resold will be handled on a
individual basis in a professional manner.
Items deemed with a manufacturer's defect will be replaced at no charge.
100% Satisfaction Guarantee
Your satisfaction is my #1 priority!
Feel confident buying from Pug Notes.
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